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Virtual and In-Person Doctor Consultations

Learn how to find doctors on Udok, consult online immediately, or book available virtual and in-person appointments directly through the Udok app.

Updated

Virtual and In-Person Consultations

Udok now gives you more choice in how you consult with a doctor.

You can access care:

  • Virtually, through an online consultation on the Udok platform
  • In-person, by logging in to the Udok app, searching for a participating doctor on the Udok platform, and booking an available in-person appointment at the doctor’s physical practice through Udok.

Choose How You Want to Consult

When looking for a doctor on Udok, you can choose from participating doctors based on the consultation options and appointment availability they offer.

Depending on the doctor, you may be able to:

  • Consult with them immediately online
  • Book an available virtual appointment
  • Schedule an available in-person appointment at their practice

Start Online and Continue In Person

In some cases, you may begin with a virtual consultation and later need an in-person examination, assessment, procedure, or follow-up.

Where available, you can continue your care with a doctor who offers in-person consultations from their registered physical practice.

This helps connect your virtual and in-person healthcare journey instead of treating them as two completely separate experiences. A surprisingly sensible development for healthcare software.

Find a Doctor Near You

Doctors who offer in-person consultations can make appointment slots available through Udok.

You can use the platform to find participating doctors and practices based on their location, services, and available appointment times.

This makes it easier to:

  • Access a doctor virtually when you do not need to travel
  • Book an in-person consultation when a physical examination is needed
  • Choose a doctor based on the consultation type that works best for you
  • Continue care with the same doctor or practice where possible

Booking an Appointment

When a doctor has appointment slots available, you can choose the consultation type and select an available time slot.

For in-person appointments, make sure you check the practice location and arrive at the correct address for your consultation.

Connected Care Through Udok

Our goal is to make it easier for patients to access trusted primary healthcare, whether they need the convenience of a virtual consultation or the reassurance of seeing a doctor in person.

By connecting virtual and physical care through one platform, Udok helps you find and consult with doctors in a way that better suits your healthcare needs.

Need more help?

Contact Udok support on WhatsApp, by phone, or by email.

Please do not include medical information in your first message.

WhatsApp supportCall +27 21 205 3737Email [email protected]