Can I get a sick note without a consultation?

No. A registered practitioner must assess you before deciding whether a sick note is medically appropriate. Udok makes the consultation available online.

Are a sick note, doctor's note, and medical certificate the same thing?

The terms are often used interchangeably. A medical certificate is the formal document a practitioner may issue after assessing whether you are medically unfit for work.

Can I get a sick note for work online?

Yes, if an HPCSA-registered practitioner determines that it is medically appropriate after your online consultation. Booking a consultation does not guarantee a certificate.

Can I get a sick note on the same day?

A same-day consultation may be available during operating hours when a practitioner is available. If a certificate is medically appropriate, it is issued digitally after the assessment. Same-day availability and a certificate are not guaranteed.

Do I need medical aid?

No. You can use Udok without medical aid and pay for your consultation using one of the available payment methods.

HPCSA-Registered Practitioners • Consults from R365

Get a Sick Note or Doctor's Note Online in South Africa

Need a medical certificate without visiting a clinic? Consult an HPCSA-registered practitioner online from R365 during standard hours or R450 after hours. Same-day consultations are subject to operating hours and practitioner availability. A digital sick note is issued only when medically appropriate; a consultation does not guarantee a certificate.

How to Get a Sick Note or Medical Certificate Online

Create a free profile on Udok
Start an online consultation with a registered practitioner
Receive a digital medical certificate if medically appropriate

Is an Online Sick Note Valid in South Africa?

A digital medical certificate can be valid when an HPCSA-registered practitioner issues it after a proper consultation and includes the required details. Your employer may have its own submission process.

Medical certificates and doctor's notes for work

A sick note or doctor's note is commonly called a medical certificate. Explain your symptoms and work requirements during the consultation so the practitioner can assess whether a certificate is appropriate. Follow your employer's submission process; paying for a consultation does not guarantee a certificate or employer acceptance.

Checking a Udok certificate

Scan the QR code on the document to open its verification page. If verification is unavailable or the details do not match, contact Udok support.

Sick-note verification

What You Receive After Your Consultation

A digital medical certificate (sick note or doctor's note) if medically appropriate
A treatment plan and medical advice
Prescriptions or lab referrals when needed

How Much Does It Cost?

Standard-hours consultations cost R365. After-hours consultations cost R450. No medical aid is required. You’ll see the applicable fee before confirming your booking. If a medical certificate is appropriate, it is issued as part of your consultation. Payment covers the assessment, not a guaranteed certificate.

FAQ

How much does the consultation cost?: Standard-hours consultations cost R365. After-hours consultations cost R450. No medical aid is required. You’ll see the applicable fee before confirming your booking.
Can I get a sick note without a consultation?: No. A registered practitioner must assess you before deciding whether a sick note is medically appropriate. Udok makes the consultation available online.
Are a sick note, doctor's note, and medical certificate the same thing?: The terms are often used interchangeably. A medical certificate is the formal document a practitioner may issue after assessing whether you are medically unfit for work.
Can I get a sick note for work online?: Yes, if an HPCSA-registered practitioner determines that it is medically appropriate after your online consultation. Booking a consultation does not guarantee a certificate.
Is a digital medical certificate valid in South Africa?: A digital medical certificate can be valid when an HPCSA-registered practitioner issues it after a proper consultation and includes the required details. Your employer may have its own submission process.
Can I get a sick note on the same day?: A same-day consultation may be available during operating hours when a practitioner is available. If a certificate is medically appropriate, it is issued digitally after the assessment. Same-day availability and a certificate are not guaranteed.
How can an employer verify a Udok sick note?: Scan the QR code printed on the Udok sick note to open its verification page. If verification is unavailable or the details do not match, contact Udok support. Verification does not replace your employer’s submission requirements.
Do I need medical aid?: No. You can use Udok without medical aid and pay for your consultation using one of the available payment methods.

HPCSA-Registered Practitioners

Udok connects you with qualified practitioners registered to practise in South Africa.