What is virtual doctor consultation?
A virtual consultation means you don’t actually have to go to a hospital or doctor’s office. The doctor you see is a real, qualified medical practitioner. It’s just the consultation that’s virtual: you do it online – on your phone, computer or device – which means you can do it anytime and from anywhere. You don’t even need to leave the house. Awesome, no more waiting rooms!
What do I need to register?
You will need to have an ID number if South African or a passport number if you are from another country. You will also need a email address to register and receive invoices and other documents.
How much does a GP consultation cost in South Africa?
There’s no recent official nationwide average for GP consultation costs in South Africa. But recent independent research has shown that the average cost of private GP visits in South Africa is around R514*.
* Independent research by justmoney.co.za How much does it cost to see a doctor in Pretoria?
There is no recent official data on average GP consultation costs in Pretoria. But recent independent research has shown that the average cost of private GP visits in South Africa is around R514*.
What is a doctor’s note?
A doctor’s note is a letter from the doctor confirming that they have consulted with you and outlining what they found, recommend and whether you need to take some sick leave or not.
Do I need to complete the questionnaire before every consultation?
Once you register, you can update your personal and medical information. It is important to document your medical history as accurately as possible. You only add this information once and it will be updated by the doctor after your consultation. Before every consultation you will need to answer a few questions to ensure the best care from your doctor.
How many days can I be off sick without a doctor's note in South Africa?
Two consecutive days (meaning two days one after the other). The Basic Conditions of Employment Act only allows employees to be off work “for two consecutive days or on more than two occasions during an eight-week period” without a doctor’s note.
Can I get a sick note without seeing the doctor?
No, a doctor has to see you to give a doctor’s note. It’s the law. But if you are too far away from a doctor, struggling to get an appointment or just can’t get to the doc right now, you can get a doctor’s note in seconds by seeing a
Udok virtual doctor instead. Why do I need to create a profile to see a doctor?
Just like any doctor, your virtual doctor needs to know who you are and keep a medical record for you – which is free and available on your phone with Udok. And the easiest way to do that is for you to create a permanent profile, so the doc instantly knows you and can access all your files, to make the service super fast and useful.
The best part? You only have to create 1 profile for your entire family! Where can I chat with doctors online in South Africa?
Udok is the ultimate place to get an online doctor’s consultation in South Africa – just click here to
talk to a doctor right now. How much does it cost to see a doctor in Cape Town?
There’s no recent official average for GP consultation costs in Cape Town. But recent independent research has shown that the average cost of private GP visits in South Africa is around R514*.
* Independent research by justmoney.co.za Can a virtual doctor prescribe antibiotics?
Yes, of course! Virtual doctors are real, fully qualified doctors that can diagnose, recommend and prescribe medication – including chronic medications and antibiotics – just like an in-person doctor.In fact, most virtual doctors are also in-person doctors, they just offer the virtual service so that you don’t have to drive out to see them.
How do I get my medicine after our video consultation?
Once the doctor has completed your consultation and found that you require medication, he will send the relevant documents to your pharmacy of choice electronically. Simply ask your pharmacist to check the Udok dashboard for your details.
How do I get a doctor's note?
Just go a see a doctor. They will give you a doctor’s note after the consultation. Even better, though, if you don’t want to drive all the way out to a doctor’s office and wait in a queue, just click here to
see a virtual doctor right now – it’s faster, more convenient and usually 40%+ cheaper than seeing a doctor in-person. How much is a doctor's note in south africa?
You can't pay just for the doctor’s note, you have to go see a doctor to get one. A doctor’s consult costs on average about R514 in South Africa. But you can get it for 40% less by
seeing a virtual doctor instead. What is Udok?
Udok is an extremely powerful new platform that allows you to see a real doctor in seconds, anywhere, anytime via your phone, computer or device.
Will I be able to see a doctor today?
Udok is an on-demand platform and you will be able to see a doctor within minutes. No need to make an appointment. Our doctors are online Monday to Friday 08:00 - 20:00 and Saturday to Sunday 08:00 - 14:00
Does Udok have real doctors?
Yes! The doctors in our network are real, practising doctors – you can always see which doctors (with all their certificates, degrees and specialisations etc.) are online right now on the home page of the
Udok App. What is the total cost of an online consultation?
The cost of an online consultation is R348, regardless of your preferred channel. Udok currently supports online credit card payments.