enpatient-faq

"How to View a Past Consultation Chat"

"You can open any previous consultation and view the full chat history from the Consultations section."

Updated

You can open any previous consultation and view the full chat history from the Consultations section.


Steps

  1. Log in to your Udok account.
  2. Open the main menu and select Consultations.
  3. Find the consultation you want and open it.
  4. Click View chat to see the full message history.

If you cannot see a past consultation, check that you are logged in under the correct profile (yourself or the dependent who had the consultation).

Need more help?

Contact Udok support on WhatsApp, by phone, or by email.

Please do not include medical information in your first message.

WhatsApp supportCall +27 21 205 3737Email [email protected]