enpatient-faq

"How to Sign up and Register with Udok"

"Getting started with Udok is quick and easy. Follow the steps below to create your account and start your healthcare journey online."

Updated

Getting started with Udok is quick and easy. Follow the steps below to create your account and start your healthcare journey online.

Step 1: Visit the Udok Website

  • Go to www.udok.co.za on your web browser.
  • On the homepage, click on See a Doctor Now or click on Login button in the top-right corner
  • On the Login page, click the Register button in the top-right corner.

Step 2: Provide & Verify Your Details

Fill in the registration step-form, by answering a series of questions. Provide the following details:

  • Mobile Number

    • Once you have provided your mobile number, you will be sent a One Time Pin via SMS, which you will need to enter into the OTP form on the screen.
  • Email Address (Optional)

    • If you provide an email address, you will be sent a One Time Pin via email, which you will need to enter into the OTP form on the screen.
  • Name & Surname

  • Identification type and details

  • Medical Aid details (Optional)

  • Password (create a secure password that you can remember)

Step 3: You're Ready!

Congratulations-you're now registered!
You can:

  • Book a consultation with a healthcare professional.
  • Manage your medical history online.
  • Access healthcare from the comfort of your home.

Need Help?

If you experience any issues while registering:

Need more help?

Contact Udok support on WhatsApp, by phone, or by email.

Please do not include medical information in your first message.

WhatsApp supportCall +27 21 205 3737Email [email protected]