If you've forgotten your password, here's how you can reset it:
Reset your password in 7 steps:
- Go to the Login page
- Click on "Forgot Password?"
- Enter your registered email address or mobile number.
- Enter the One Time Password sent to the contact method you chose.
- Complete the security checks (date of birth and last consultation year). If you answer incorrectly, your account will be locked for security and you will need to log a support query.
- Set your new password and confirm it.
- Once your password is reset, you will automatically be logged into your account.
Troubleshooting Tips:
- Didn't get the One Time Pin?
- Check your spam/junk email folder.
- Ensure you entered the correct email or mobile number.
- Still stuck? Reach out to us by logging a support query.
Need help right away?
Contact us directly at [email protected]

