enpatient-faq

"How Do I Rate My Doctor After a Consultation?"

"Udok gives you the opportunity to rate and review your doctor immediately after each consultation. This helps ensure quality of care and provides valuable feedback to our medica..."

Updated

Udok gives you the opportunity to rate and review your doctor immediately after each consultation. This helps ensure quality of care and provides valuable feedback to our medical team.


When the Rating Happens

  • As soon as your consultation is complete, a rating and review window will appear in your consultation chat.

How to Rate Your Doctor

  1. Select the star rating that best reflects your experience.
  2. Leave a written review with any additional feedback.
  3. Submit your response - it only takes a few seconds.

Important Notes

  • Reviews are anonymous - your doctor will not know who left the feedback.
  • The rating and review are specifically about the doctor's service, not the quality or performance of the Udok platform.
  • Your feedback helps us maintain high standards of care and improve patient experiences.

Ready to leave your feedback? Simply complete your consultation and the option will appear automatically.

Need more help?

Contact Udok support on WhatsApp, by phone, or by email.

Please do not include medical information in your first message.

WhatsApp supportCall +27 21 205 3737Email [email protected]