Ophthalmologist's Department
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Accepted Medical Aids for Online Doctor Consultations with Udok in South Africa

Consult with an online doctor in South Africa using your medical aid. Udok supports major medical aid schemes with no co-payment on approved plans, making online doctor consultations simple, secure, and affordable.

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Udok allows patients to consult with an online doctor in South Africa using supported medical aid schemes, with no co-payment required on approved plans. Online doctor consultations are conducted by licensed South African doctors and billed directly to medical aid where applicable.

Seeing an online doctor through Udok offers the same professional medical assessment you would receive in person, delivered securely and conveniently online. Our online doctors can diagnose, prescribe medication, issue sick notes, and refer patients for in-person care when needed.

Online doctor consultations through Udok follow South African telemedicine guidelines and medical aid billing rules.

Medical Aid Schemes Supported

Below are some of the medical aid schemes that can be used for an online doctor consultation &script renewals on Udok, with no co-payment on supported benefits:

  • Discovery
  • Bonitas
  • Polmed
  • Bankmed GP & Specialist (All Plans)
  • Medihelp
  • Medshield
  • LA Health
  • Fedhealth
  • Platinum Health (including PlatFreedo)
  • Samwumed
  • KeyHealth GP & Specialist
  • Acumen
  • Accicare
  • AECI  (Value & Comprehensive Plans)

Medical aid eligibility is confirmed during registration, and availability of benefits will be determined during payment.

Udok makes it easy to access trusted online doctors in South Africa at affordable price and while using your existing medical aid benefits. Join the Udok community, anywhere, anytime!