Fastest way from diagnosis to treatment for only R365

If you’re feeling sick, stressed, or just need medical advice fast, the last thing you want is a long wait, a complicated booking process, or a surprise bill. Udok was built to remove that friction. For only R365, you can speak to a trusted doctor online, get a diagnosis, and if needed, receive treatment guidance and a prescription — all in one smooth experience.

And because speed matters when you don’t feel well, a doctor typically comes online in under 60 seconds. No long queues. No back-and-forth scheduling. Just care, right when you need it.

Udok connects you to quality healthcare quickly, at a fair price, with the convenience of digital access plus real-world clinic support.

Please note that on weekends between 14:00 pm and 20:00 pm, after-hours rates apply with consultation fees set at R450, as well as between 8:00 am and 20:00 pm on public holidays.

A trusted doctor network you can rely on

Great healthcare starts with great clinicians. Udok’s doctor network is made up of vetted, registered medical professionals who are trained to deliver care through digital consultations. That means:

25 Real doctors who listen, assess, and treat with care

Consistent clinical standards you can trust

Reliable follow-upwhen you need ongoing support

Whether it’s a new concern or a condition you’ve managed for years, Udok doctors are there to guide you with confidence, clarity, and compassion.

Over 200 Udok clinics — and growing

Digital care is powerful, but sometimes you want the comfort of knowing there’s a physical location nearby. Udok supports patients through a footprint of 200+ pharmacy-based clinic locations across South Africa, and that number keeps growing.

This makes Udok one of the most accessible hybrid healthcare platforms in the country, giving you:

• Convenient access in your community
• Support through participating pharmacy clinics
• A care network that expands with demand

So whether you’re at home, at work, or on the move, Udok care is never far away.

Your personalised patient dashboard: everything in one place

Udok doesn’t stop at the consultation. Every patient gets access to a smart, secure dashboard that helps you stay on top of your health long after your appointment ends.

With your dashboard you can:

• View your consultation history
• Access medical records and documents anytime
• Download sick notes and track your sick days
• Keep all your health information organised in one place

It’s your health, your data, your control — without needing to chase paperwork, juggle emails, or remember dates.

Easy prescription renewals for existing patients

Already an Udok patient? Renewing your prescription is simple.

Instead of starting from scratch every time, Udok lets existing patients:

• Request prescription renewals quickly
• Consult a doctor who can review your history
• Get the treatment you need without unnecessary delays

Because continuity of care matters — and so does your time.

Find the doctor that fits you best

Healthcare is personal. That’s why Udok gives you choice and flexibility in who you consult.

On Udok, you can:

• Browse available doctors
• Select someone who matches your needs
• Request your favourite doctor again for future visits

If you’ve found a doctor you like, you shouldn’t have to explain your story from the beginning each time. Udok helps you build that ongoing relationship.

Care that moves at your speed

Udok is built for real life: fast, affordable, and centred around the patient. For only R365, and R450 during after-hours, you get a direct path from symptoms to solutions — often with a doctor online in less than 60 seconds — backed by trusted clinicians, a nationwide clinic footprint, and a dashboard that keeps your care organised.

Whether it’s your first consult or your tenth, Udok makes healthcare simpler, smarter, and closer to you.

Udok — quality care, when and where you need it.