Talk to a real human at Udok.
For support, business enquiries, or healthcare-provider onboarding — the Udok support team is here when you need a hand with your account, a script, or a claim.
Please do not include medical information in your first message.
WhatsApp supportCall +27 21 205 3737Email [email protected]What are you getting
in touch about?
Most questions are answered fastest through the right channel — pick yours.
Patients
Need help with your account, a consultation, a script, or a claim? Real humans, start with the help centre or contact support directly.
Doctors and practices
Want to consult on Udok, or run your practice on the platform? Read what Udok offers practitioners and practices, then reach out.
Business and partnerships
Give your employees access to a doctor any day of the year, or partner with Udok. We'd love to talk.
Our office.
57 Main Road, Paarl, South Africa, 7646
Doctors are available on the platform every day of the year — you don't need to visit us to see one.
Not here for admin?
If you're feeling unwell, skip the contact forms — an HPCSA-registered South African doctor is a few taps away.