Clicks Virtual Doctor powered by Udok
See a doctor at a Clicks Clinic
Convenient virtual consultations with HPCSA-registered doctors, with clinical guidance and relevant documents when medically appropriate.
Clicks Virtual Doctor availability is through participating Clicks Clinics.
How it works
Visit a participating clinic
Ask the Clicks Clinic team about a virtual doctor consultation.
Consult with a doctor
Connect with an HPCSA-registered doctor through the virtual care experience.
Get clear next steps
Receive clinical guidance and relevant documents when the doctor considers them appropriate.
Care that fits into your day
A virtual consultation lets a doctor assess you without adding another trip to your day. The doctor remains responsible for the clinical decision and will explain the right next steps for your care.
- Clinical advice from an HPCSA-registered doctor
- Digital prescriptions when clinically appropriate
- Sick notes, referrals, and treatment guidance when appropriate
Questions about Clicks Virtual Doctor
What is a Clicks Virtual Doctor consultation?
It is a consultation with an HPCSA-registered doctor using a virtual care experience at a participating Clicks Clinic. The doctor assesses your needs and provides clinical guidance remotely.
Can the doctor issue a prescription or sick note?
A doctor can issue a digital prescription, sick note, referral, or other clinical document when it is medically appropriate after a proper consultation.
What do I need for a consultation?
Bring your South African ID or passport details. You may also be asked to provide contact and medical information so the doctor can assess you safely.
Can I use Udok without visiting a Clicks Clinic?
Yes. You can register with Udok and consult an available doctor online from your own phone or computer.
This page provides general information. A consultation with a registered healthcare professional is required for diagnosis, prescriptions, sick notes, referrals, or other clinical decisions.
Need to see a doctor online?
Register with Udok to start an online consultation from your phone or computer.
Register as a Patient