Join Udok as a doctor
Consult patients through the Udok Network, run your own private practice on Udok, or do both.
Freelance: pay R699 every 12 months to consult Udok Network patients. Practice: pay R699/month or R6,990/year to run your own practice. A paid Practice subscription includes Freelance fee coverage.
- HPCSA verified
- Transparent pricing
- 8+ years supporting providers
The Udok solution
Patients can request advice, prescriptions, or video consultations directly from your practice while you manage every step from one control centre.
Run virtual consultations
Chat, voice, and video consultations supported through one secure consultation surface.
Capture digital clinical records
Notes, e-scripts, referral letters, and sick notes generated and stored in the patient record.
Process payments and invoices
Built-in card payments with auto-generated invoices reduce billing admin to near zero.
AI intake tools
Capture detailed patient histories upfront so you walk into every consultation prepared.
Configure your services and fees
Define the consultation types and prices that fit your practice and your patient panel.
Smart queueing for group practices
Distribute incoming consultations across multiple practitioners with built-in queue management.
Your prescriptions. Signed with confidence.
Sign prescriptions within Udok using Advanced Electronic Signatures (AES) issued through an SAAA-accredited provider. Once your certificate is activated and connected, you can authorise signing as part of your prescription workflow.
What you need before you start
Have these ready to breeze through verification.
Trouble finding your HPCSA registration confirmation card? Follow these steps to download it.
- HPCSA confirmation card with QR code
- South African ID document
- Professional headshot
- Qualifications (certificates or transcripts)
- Official PCNS certificate
- Banking details
Your Udok onboarding journey
Four guided stages to launch quickly and confidently.
- 1
Register
Create your doctor profile and submit your registration details.
- 2
Auto verification
OCR-based verification of your credentials and practice documents.
- 3
Configure
Set up your clinical profile and, if needed, your own practice.
- 4
Consult
Once approved, consult Udok Network patients, your own practice’s patients, or both.
Why doctors choose Udok
Trusted by healthcare professionals nationwide.
- 01
Proven infrastructure
Eight years supporting doctors, nurses, and pharmacists with dependable digital care tools.
- 02
Better care, less admin
Simplify operations, save hours weekly, and eliminate fragmented systems.
- 03
Secure payments
Built-in processing with regular payouts and transparent billing insights.
- 04
Local support
99% uptime with a daily helpdesk team to back your practice.
Choose your Udok plan
Start with R699. Your ongoing fee depends on the plan you choose: Freelance or Practice.
Freelance
R699 every 12 months
Consult Udok Network patients throughout the year, subject to approval and clinical requirements. Freelance has no monthly subscription.
Network pricing and payout terms apply, with weekly payouts. The 5% own-practice service fee does not apply to these consultations.
Practice
First month included. Then R699/month or R6,990/year.
Run your own practice: manage your own patients, clinical records and billing, and accept bookings through your practice link.
Your initial payment includes your first month of bookings through your practice link, starting from the date your payment is confirmed. After your included month, choose R699/month or R6,990 every 12 months to continue accepting new bookings through your practice link. Annual Practice covers 12 months for the price of 10. Neither option adds a separate Freelance annual fee.
A 5% service fee applies only to consultations managed through your own practice on Udok, with weekly payouts.
Want to do both? Either paid Practice subscription also covers your Freelance annual fee for Udok Network access. You do not pay a separate Freelance fee on top.
Recurring payments require your authorisation at checkout. Your selected Practice subscription starts after the included month. You can turn off annual renewal and keep access until your paid year ends; monthly cancellation requires one calendar month’s notice. No credits or prorating apply. Without a Practice subscription, new bookings through your practice link pause after the included month. Freelance consulting continues with annual fee coverage and the usual eligibility requirements. Confirmed appointments and care already in progress can continue.
All fees include VAT and are per doctor. Pro, with added clinical AI tools, is coming soon. Practice approval and clinical requirements still apply. Cancel a monthly subscription with one calendar month’s written notice; monthly fees remain payable until cancellation takes effect.
Premium for multi-doctor practices
Planned features for multi-doctor practices. Premium is not available yet.
- Medical aid integration & real-time claiming
- Priority helpdesk support
- Multiple practitioner support
- Fully configurable consultation types & fees
- Guaranteed scheme payments*
Planned Premium service fee: 20%
Frequently asked questions
- Who can register as a doctor on Udok?
- HPCSA-registered medical practitioners in South Africa with a valid PCNS certificate and the required supporting documentation.
- Does Udok bring me patients?
- Udok primarily provides the technology to help you manage and extend your own practice. Practices can also opt in to the Udok network, where eligible practices and practitioners can be discovered by patients seeking virtual or in-person care. Participation does not guarantee new patients.
- How are payments handled?
- Patients pay through the Udok platform with built-in card processing. Invoices are auto-generated and you receive regular payouts.
- What do I pay to join Udok?
- Pay R699 initially, including VAT. If you are not covered by a paid Practice subscription, the Freelance annual fee is payable every 12 months. Your initial payment also includes your first month of bookings through your own practice link, starting from confirmed payment. Approval and clinical requirements still apply.
- Do I pay monthly on Freelance?
- No. Freelance has no monthly subscription. Pay R699 every 12 months to consult Udok Network patients throughout the year, subject to approval and clinical requirements. The Freelance annual fee only applies when you are not covered by a paid Practice subscription.
- What does the Practice plan cost?
- The first month of bookings through your practice link is included in your initial payment. After your included month, choose R699/month or R6,990 every 12 months to continue accepting new bookings through your practice link. Annual Practice covers 12 months for the price of 10. Neither option adds a separate Freelance annual fee. A 5% service fee applies only to consultations managed through your own practice on Udok. This fee does not apply to Udok Network consultations, which follow separate pricing and payout terms. All fees include VAT.
- Can I be on Freelance and Practice at the same time?
- Yes. After your initial payment, either paid Practice subscription covers your own-practice use and your Freelance annual fee for Udok Network access. You do not pay the Freelance fee on top. Network participation and clinical requirements still apply.
- What happens if I do not take a Practice subscription?
- If you do not subscribe to Practice, new bookings through your practice link pause after your included month. You can continue seeing Udok Network patients on Freelance with annual fee coverage, subject to approval and clinical requirements. Confirmed appointments and care already in progress can continue.
- How are prescriptions signed?
- Udok supports Advanced Electronic Signatures (AES) for prescriptions through an SAAA-accredited provider. Complete the provider’s identity verification and certificate setup, then connect your certificate to Udok to authorise signing. Signing depends on your configured signature mode; after an eligible signing failure, you may explicitly choose your saved signature image for that prescription. An image-signed prescription does not carry AES. Other clinical documents use your saved signature image.
- Can I run a multi-doctor practice?
- Yes. Udok supports group practices with smart queueing across practitioners. Each doctor pays their own initial fee, then the Freelance annual fee or a monthly or annual Practice subscription as applicable. One doctor’s payment does not cover the whole practice.
- How long does verification take?
- Most credentials are verified automatically using OCR. Manual review only happens when something needs a closer look.
Ready to join Udok?
Join the Udok Network, set up your own practice, or do both. You can pause registration anytime and resume when you have your next document handy.